Effective Date: 14/09/2022
Website: www.travestra.com

At Travestra, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit our website, book a travel package, or interact with our services.

By using our website or services, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

A. Personal Information

• Full Name
• Email Address
• Phone Number
• Date of Birth
• Address
• Government ID details (if required for travel bookings)
• Passport details (for international travel)

B. Booking & Travel Information

• Travel preferences
• Payment details (processed via secure payment gateways)
• Emergency contact details
• Special requests (dietary, medical, etc.)

C. Technical Information

• IP address
• Browser type
• Device information
• Cookies and website usage data

2. How We Use Your Information

Travestra collects your information to:

• Process bookings and travel reservations
• Confirm accommodations, transfers, and activities
• Provide customer support
• Send booking confirmations and updates
• Improve website performance and user experience
• Send promotional offers and travel updates (only if you opt in)
• Comply with legal and regulatory requirements

We use your information strictly for business and service-related purposes.

3. Sharing of Information

We may share your information with:

• Hotels and accommodation partners
• Transport providers
• Activity operators and tour partners
• Visa processing partners (for international travel)
• Payment gateway providers
• Government authorities (if legally required)

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Payment Security

All payments made on Travestra are processed through secure and trusted third-party payment gateways. We do not store your full credit/debit card details on our servers.

5. Cookies Policy

Our website may use cookies to:

• Enhance user experience
• Track website traffic and performance
• Remember user preferences

You can choose to disable cookies in your browser settings, although some website features may not function properly.

6. Data Protection & Security

We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, misuse, alteration, or disclosure. While we strive to protect your information, no online transmission can be guaranteed to be 100% secure.

7. Your Rights

You have the right to:

• Request access to your personal data
• Request correction of inaccurate information
• Request deletion of your data (subject to legal requirements)
• Opt out of promotional communications

To exercise these rights, you may contact us using the details below.

8. Third-Party Links

Our website may contain links to third-party websites. Travestra is not responsible for the privacy practices or content of those external websites.

9. International Travelers

For international travel bookings, certain personal details (such as passport and visa information) may be required and shared with relevant authorities or partners for booking and compliance purposes.

10. Changes to This Policy

Travestra reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Travestra
Email: hello@travestra.com
Website: www.travestra.com